Terms and Conditions

Welcome to QuadFound ("we," "our," "us," or "Company"). These Terms and Conditions ("Terms") govern your access to and use of our website, digital design services, web development services, and all related services (collectively, the "Services") provided by QuadFound.

By accessing our website, requesting our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

These Terms constitute a legally binding agreement between you and QuadFound. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

By using our Services, you represent and warrant that:

• You are at least 18 years of age or have the legal capacity to enter into binding agreements
• You have the authority to bind yourself or the entity you represent to these Terms
• You will comply with all applicable laws and regulations
• All information you provide to us is accurate, current, and complete
• You will not use our Services for any unlawful or prohibited purpose

If you are using our Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

QuadFound provides comprehensive digital solutions including but not limited to:

• Web Design & Development: Custom website design, responsive web development, and portal solutions
• UI/UX Design: User interface and user experience design services
• E-Commerce Solutions: Online store development and e-commerce platform integration
• Mobile App Design: Mobile application design and development
• Digital Marketing: SEO, content creation, social media management, and analytics
• Brand Strategy: Brand identity development and consultation services
• Consultation Services: Technical consultation and project planning

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice. We do not guarantee that our Services will be available at all times or that they will be error-free.

As a client using our Services, you agree to:

4.1 Accurate Information

Provide accurate, complete, and current information when requesting services, submitting project requirements, or communicating with our team. You are responsible for maintaining the accuracy of your information.

4.2 Content and Materials

Provide all necessary content, materials, images, logos, text, and other assets required for your project in a timely manner. You warrant that you have the right to use and provide all such materials and that they do not infringe upon any third-party rights.

4.3 Cooperation and Communication

Respond promptly to our requests for feedback, approvals, and information. Delays in providing required materials or feedback may impact project timelines and may result in additional charges.

4.4 Compliance

Ensure that your use of our Services and any deliverables comply with all applicable laws, regulations, and industry standards. You are solely responsible for the content and functionality of your website or application.

5.1 Pricing and Quotes

All prices quoted are in UAE Dirhams (AED) unless otherwise specified. Quotes are valid for the period stated in the quotation document. We reserve the right to modify pricing for services not yet commenced.

5.2 Payment Schedule

Payment terms will be specified in your project agreement. Typically, we require:

• An initial deposit (usually 30-50% of the total project cost) to commence work
• Milestone payments as specified in the project timeline
• Final payment upon project completion and delivery

5.3 Late Payments

If payment is not received by the due date, we reserve the right to:

• Suspend work on your project until payment is received
• Charge interest on overdue amounts at a rate of 1.5% per month
• Withhold delivery of completed work until full payment is received
• Terminate the agreement and seek recovery of costs

5.4 Refunds

Refund policies vary by service type and will be specified in your project agreement. Generally, deposits and payments for completed work are non-refundable. Refunds for cancelled projects will be calculated based on work completed and expenses incurred.

6.1 Client Materials

You retain all ownership rights to content, materials, and intellectual property you provide to us. By providing such materials, you grant us a license to use them solely for the purpose of providing our Services.

6.2 Deliverables

Upon full payment of all fees, ownership of the final deliverables (excluding third-party components and pre-existing materials) will transfer to you. Until full payment is received, we retain ownership of all deliverables.

6.3 Our Intellectual Property

All pre-existing tools, methodologies, code libraries, templates, and proprietary technologies used in providing our Services remain our intellectual property. We grant you a non-exclusive, non-transferable license to use such intellectual property solely in connection with the deliverables.

6.4 Portfolio Rights

We reserve the right to display completed projects in our portfolio, marketing materials, and case studies unless otherwise agreed in writing. You may request confidentiality for specific projects, which will be subject to mutual agreement.

We will provide estimated timelines for project completion, but these are estimates and not guarantees. Project timelines may be affected by:

• Delays in receiving required materials or approvals from you
• Changes to project scope or requirements
• Technical difficulties or third-party dependencies
• Force majeure events beyond our reasonable control

We will communicate any significant delays and work with you to adjust timelines accordingly. We are not liable for delays caused by factors outside our reasonable control.

8.1 Included Revisions

Each project includes a specified number of revision rounds as outlined in your project agreement. Additional revisions beyond the included amount may incur additional charges.

8.2 Scope Changes

Any changes to the project scope, requirements, or deliverables must be agreed upon in writing. Scope changes may result in:

• Additional fees
• Extended project timelines
• Revised deliverables

We will provide a written estimate for any scope changes before proceeding with the work.

9.1 Our Warranties

We warrant that:

• Our Services will be performed with reasonable skill and care
• We have the right to provide the Services
• Deliverables will substantially conform to the specifications agreed upon

9.2 Disclaimers

Except as expressly stated in these Terms, we make no warranties, express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that Services will be uninterrupted, error-free, or completely secure
• Warranties regarding third-party services, software, or platforms
• Warranties about the results or outcomes of using our Services

9.3 Third-Party Services

We may use third-party services, software, or platforms in delivering our Services. We are not responsible for the availability, performance, or terms of such third-party services. Your use of third-party services is subject to their respective terms and conditions.

To the maximum extent permitted by law:

• Our total liability for any claims arising from or related to our Services shall not exceed the total amount paid by you for the specific Service giving rise to the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill
• We are not liable for any damages resulting from your use or inability to use our Services, unauthorized access to your data, or any third-party actions

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

You agree to indemnify, defend, and hold harmless QuadFound, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

• Your use or misuse of our Services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Content or materials you provide to us
• Your failure to comply with applicable laws or regulations

Both parties agree to maintain the confidentiality of proprietary and confidential information shared during the course of our engagement. Confidential information includes:

• Business plans, strategies, and financial information
• Technical specifications and proprietary methodologies
• Client lists and business relationships
• Any information marked as confidential or reasonably understood to be confidential

This confidentiality obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

13.1 Termination by You

You may terminate a project agreement by providing written notice. Upon termination:

• You will be responsible for payment of all work completed up to the termination date
• We will deliver completed work upon receipt of full payment
• Any deposits paid are non-refundable unless otherwise agreed

13.2 Termination by Us

We may terminate a project agreement immediately if:

• You breach any material term of these Terms or the project agreement
• You fail to make payments when due
• You engage in fraudulent or illegal activities
• We are unable to continue providing Services due to circumstances beyond our control

13.3 Effect of Termination

Upon termination, all licenses granted hereunder will immediately cease, and you must cease all use of our Services. Sections of these Terms that by their nature should survive termination will survive, including payment obligations, intellectual property rights, confidentiality, and limitation of liability.

14.1 Good Faith Negotiation

In the event of any dispute, both parties agree to first attempt to resolve the matter through good faith negotiation and direct communication.

14.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

14.3 Jurisdiction

Any disputes arising from or related to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

15.1 Entire Agreement

These Terms, together with any project agreements or statements of work, constitute the entire agreement between you and QuadFound regarding the subject matter herein and supersede all prior agreements and understandings.

15.2 Modifications

We reserve the right to modify these Terms at any time. Material changes will be notified through our website or via email. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

15.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

15.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

15.5 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms or any rights hereunder to any affiliate or in connection with a merger, acquisition, or sale of assets.

15.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or government actions.

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us: